Terms & Conditions

1. Agreement to Terms

By accessing or using Immi ("the Service"), operated by Use Immi Ltd, a company registered in the United Kingdom, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the Service. We reserve the right to modify these Terms at any time, and we will notify you of any material changes.

2. Description of Service

Immi is a UK immigration absence tracking service designed to help users monitor their time spent outside the United Kingdom for ILR (Indefinite Leave to Remain) and citizenship applications. The Service provides:

• Tracking of trips and absences from the UK
• Automated calculation of absence periods
• Compliance monitoring against UK immigration requirements
• Document storage and evidence management
• Notifications and alerts

3. User Accounts

3.1 Account Creation

To use the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

3.2 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or illegal activity. You may delete your account at any time through the account settings.

4. User Responsibilities

You are solely responsible for:

• The accuracy of all information you provide to the Service
• Verifying the accuracy of calculations and absence tracking
• Making independent decisions regarding your immigration status
• Complying with all applicable UK immigration laws and regulations
• Seeking professional immigration advice when necessary

5. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

• The Service will meet your specific requirements
• The Service will be uninterrupted, timely, secure, or error-free
• The results obtained from the Service will be accurate or reliable
• Any errors in the Service will be corrected

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL USE IMMI LTD, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or use
• Immigration application denials or delays
• Decisions made based on information from the Service
• Any damages arising from reliance on the Service

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total liability to you for all claims arising from or relating to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

7. Acceptable Use

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Infringe on the intellectual property rights of others
• Upload malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to the Service or related systems
• Interfere with or disrupt the Service or servers
• Use automated tools to access the Service without permission
• Impersonate any person or entity
• Share false or misleading information

8. Intellectual Property

The Service and its original content, features, and functionality are owned by Use Immi Ltd and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of any content you upload to the Service. By uploading content, you grant us a limited license to store, process, and display that content solely for the purpose of providing the Service to you.

9. Third-Party Services

The Service may integrate with or contain links to third-party services, websites, or applications. We are not responsible for:

• The content, privacy policies, or practices of third-party services
• The availability or reliability of third-party services
• Any damages or losses caused by third-party services

Your use of third-party services is at your own risk and subject to their terms and conditions.

10. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.

11. Payment and Subscriptions

11.1 Fees

Certain features of the Service may require payment. You agree to pay all fees associated with your use of the Service. All fees are non-refundable unless otherwise stated.

11.2 Billing

By providing payment information, you authorize us to charge your payment method for the fees associated with your selected plan. Subscription fees are billed in advance on a recurring basis.

11.3 Cancellation

You may cancel your subscription at any time. Cancellations will take effect at the end of your current billing period. No refunds will be provided for partial billing periods.

12. Changes to Service

We reserve the right to:

• Modify, suspend, or discontinue any aspect of the Service
• Change pricing and fees with reasonable notice
• Update features and functionality
• Impose limits on certain features

We will make reasonable efforts to notify you of significant changes to the Service.

13. Indemnification

You agree to indemnify, defend, and hold harmless Use Immi Ltd and its directors, employees, partners, agents, and affiliates from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Your violation of any applicable laws or regulations

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law provisions.

14.2 Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration, except that either party may seek injunctive relief in court for intellectual property infringement or violations of these Terms.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and Use Immi Ltd concerning the Service and supersede all prior agreements and understandings.

17. Contact Information

If you have any questions about these Terms, please contact us:

18. Acknowledgment

BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SERVICE.